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Research indicates that the highest performing managers and leaders are the most open and caring. The best leaders demonstrate more affection toward others and want others to be more open with them. They are more positive and passionate, more loving and compassionate, and more grateful and encouraging than their lower performing counterparts. ― James M. Kouzes, The Truth about Leadership: The No-fads, Heart-of-the-Matter Facts You Need to Know

Research indicates that the highest performing managers and leaders are the...

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